edisconet_Embracing the Power of Silent Knowledge in the Age of AI

Knowledge has become the driving force propelling industries and technological frontiers into unparalleled realms of innovation and transformation. Yet there’s a subtle yet powerful force at play that often goes unnoticed. It’s not written in any manual, certainly it can’t be downloaded from the cloud – this force is what experts call “silent knowledge”.

What is Silent Knowledge? This concept from Finland’s “hiljainen tieto”, embodies the depth of understanding that influences motivation and experiential learning in individuals. Unlike explicit knowledge that can be easily documented, silent or tacit knowledge resides in personal insights and unspoken expertise. In many industries, particularly in technology-driven sectors, silent, i.e. tacit knowledge is crucial as it underpins innovation and strategic decision-making.

The Changing Work Landscape

In contemporary companies, especially in Western and Central Europe, the industrial and science revolutions has been driven by employee knowledge rather than natural resources. Yet, the modern workplace is marked by transient project-based engagements and a globally dispersed workforce. Unlike the past, where employees spent decades in one company, today’s professionals, especially the younger generations frequently move across geographies and projects. This shift makes it increasingly pivotal for robust mechanisms to retain and transfer knowledge rapidly to ensure ongoing expertise and efficiency despite high employee turnover.

Leveraging AI for Knowledge Management

AI introduces transformative possibilities in managing knowledge. By storing it in databases accessible to AI systems, organizations can leverage AI for knowledge retention, making information available across various platforms and languages. The use of gatekeeping AI ensures that the collected knowledge remains relevant and ethically managed.

Bridging Language and Cultural Barriers

One of the barriers in knowledge sharing is language. However, AI advancements, like those found on edisconet or Memoro, can help overcome this challenge. These tools can transcribe and translate speech in real-time, making it easier for people who speak different languages to communicate. This technology promotes inclusivity and allows diverse groups to participate in discussions. Additionally, AI can capture the main points of conversations and meetings, which is crucial for spreading knowledge effectively. AI can also act as a ‘knowledge coach’ by adapting to each person’s communication style and preferences, making learning more personalized.

Silent Knowledge and Organizational Growth

Silent knowledge encompasses valuable organizational aspects such as decision-making and leadership qualities that are often not documented but are crucial for a company’s success. As experienced employees retire, preserving their knowledge becomes essential to maintain continuity and foster new talent development. The integration of AI in knowledge management and dissemination is a game-changer for industries worldwide. 

By addressing the challenges of disappearing silent knowledge and ensuring easy access to insights across cultural and language barriers, organizations can maintain a competitive edge. As technology continues to advance, adopting AI-driven platforms, such as edisconet, for knowledge sharing paves the way for a more informed and connected global workforce. 

Would you and your organization like to try out edisconet? 

Contact: triinu.siller@edisconet.com